Terms & Conditions

Zaportiv is a recruitment and workforce solutions company that provides talent acquisition, staffing, recruitment operations and workforce consulting services to organizations across industries.

Zaportiv leverages technology platforms, including AI-assisted recruitment systems such as Zolio, to streamline sourcing, candidate evaluation, recruitment coordination and workforce operations.

Zaportiv itself is not a software platform provider and operates primarily as a recruitment services and talent solutions organization.

Zaportiv may provide:

• AI-assisted recruitment workflows
• Candidate sourcing and screening tools
• Resume parsing and profile analysis
• Interview intelligence and evaluation systems
• Workforce analytics and reporting
• Recruiter onboarding and collaboration features
• Talent pipeline management
• Communication and workflow automation tools

You may use the Platform only if:

• You are legally capable of entering into binding agreements
• You are authorized to act on behalf of your organization where applicable
• Your use complies with applicable laws and regulations

You must not use the Platform if prohibited under applicable employment, privacy or data protection laws.

Users may be required to create accounts to access certain services.

Users are responsible for:

• Maintaining confidentiality of login credentials
• Restricting unauthorized access to accounts
• Ensuring information provided is accurate and updated
• All activities occurring under their account

Zaportiv reserves the right to suspend or terminate accounts for suspected misuse, fraudulent activity, violation of laws or breach of these Terms.

Organizations, recruiters and hiring teams using Zaportiv agree that:

• Candidate information uploaded is collected lawfully
• Appropriate candidate consent has been obtained where required
• Uploaded resumes and personal information are relevant to recruitment purposes
• The Platform will not be used for discriminatory, unlawful or unethical hiring practices
• Users will comply with employment, labor and privacy regulations applicable in their jurisdiction

Recruiters and employers are solely responsible for:

• Accuracy of job descriptions
• Hiring decisions
• Interview outcomes
• Employment offers and contractual arrangements
• Compliance with anti-discrimination laws

Zaportiv does not guarantee hiring outcomes, candidate suitability or workforce performance.

Zaportiv, through its internal recruitment operations and technology systems, may process candidate-related information including:

• Names
• Contact information
• Resume/CV data
• Employment history
• Education details
• Skills and certifications
• Interview notes and evaluations
• Communication history
• AI-generated screening insights

Users uploading candidate information represent and warrant that:

• They have lawful rights to process such data
• The information is accurate to the best of their knowledge
• Necessary permissions or consents have been obtained

Zaportiv acts as a recruitment services provider and may utilize third-party or internally managed recruitment technologies for operational purposes.

While Zaportiv may conduct screening and verification activities as part of recruitment workflows, it does not guarantee the completeness, authenticity or accuracy of candidate-provided information.

Zaportiv may utilize AI-assisted technologies and recruitment intelligence tools, including third-party platforms such as Zolio, to support recruitment workflows, analytics, candidate evaluation and operational efficiency.

Such outputs:

• Are generated algorithmically
• Are intended for assistance purposes only
• Should not be treated as final hiring decisions
• May contain inaccuracies, biases or incomplete interpretations

Users are responsible for independently reviewing and validating all recruitment decisions.

Zaportiv disclaims liability arising from decisions made solely based on AI-generated outputs.

Zaportiv implements commercially reasonable administrative, technical and organizational safeguards to protect information against:

• Unauthorized access
• Misuse
• Loss
• Alteration
• Disclosure

Security measures may include:

• Encrypted communications
• Access controls
• Authentication systems
• Infrastructure monitoring
• Secure cloud storage practices

However, no system can guarantee absolute security. Users acknowledge that transmission and storage of data over the internet carry inherent risks.

Zaportiv retains data only for as long as reasonably necessary for:

• Recruitment operations
• Platform functionality
• Compliance obligations
• Legitimate business purposes
• Contractual requirements

Unless otherwise agreed:

• Recruiter and organizational data may be retained during the active subscription period
• Candidate-related information may be retained for operational continuity, talent pipeline management and legal compliance
• Data may be deleted, anonymized or archived after account termination or inactivity periods

Users are responsible for maintaining their own backup copies where necessary.

All users agree to maintain confidentiality of:

• Candidate information
• Business information
• Recruitment workflows
• Platform analytics
• Proprietary reports and intelligence

Users shall not:

• Sell candidate information
• Misuse personal data
• Scrape platform information
• Share confidential information without authorization
• Use data for unlawful marketing activities

Privacy practices are additionally governed by the Zaportiv Privacy Policy.

All Zaportiv branding, business processes, recruitment methodologies, website content, visual assets and proprietary operational materials are owned by or licensed to Zaportiv.

Users may not:

• Reverse engineer the Platform
• Replicate workflows or technology
• Resell or sublicense services without authorization
• Copy branding or proprietary materials
• Use the Platform for competitive benchmarking without consent

All rights not expressly granted are reserved.

Users shall not:

• Upload malicious code or harmful content
• Use the Platform for spam or fraudulent recruitment
• Attempt unauthorized access to systems
• Interfere with platform operations
• Upload unlawful, discriminatory or abusive content
• Misrepresent identity or authority
• Circumvent security mechanisms
• Use automated scraping or extraction tools without permission

Zaportiv reserves the right to investigate and take action against prohibited conduct.

Zaportiv may integrate with third-party tools, communication systems, cloud providers or analytics services.

Zaportiv is not responsible for:

• Third-party service availability
• Third-party security practices
• External platform failures
• Third-party content or integrations

All services are provided on an “as available” and “as is” basis.

Zaportiv does not guarantee:

• Uninterrupted access
• Error-free operation
• Continuous availability
• Compatibility with all systems
• Permanent storage of data

To the maximum extent permitted by law, Zaportiv and its affiliates shall not be liable for:

• Indirect or consequential damages
• Loss of profits
• Loss of business opportunities
• Hiring losses
• Employment disputes
• Data loss
• Reputational damages
• AI-generated inaccuracies
• Candidate misconduct
• Recruitment outcomes
• Service interruptions

Zaportiv's total aggregate liability shall not exceed the fees paid by the customer during the preceding twelve (12) months.

Users agree to indemnify and hold harmless Zaportiv from claims arising from:

• Violation of these Terms
• Misuse of the Platform
• Unlawful processing of candidate data
• Employment disputes
• Regulatory violations
• Intellectual property infringement

Zaportiv reserves the right to suspend or terminate access where:

• Terms are violated
• Illegal activities are suspected
• Security risks arise
• Payments remain overdue
• Platform misuse is identified

For legal, privacy or compliance inquiries:

• Email: info@zaportiv.com
• Website: https://www.zaportiv.com
• Location: Carnival Infopark Phase 2, Infopark, Kochi, Kerala